Privacy Policy
Effective Date: 22 June 2025
Last Updated: 22 June 2025
1. Introduction
Welcome to Ikigai Sports. We are committed to safeguarding the privacy of our clients, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website https://ikigai-hq.com, you agree to the terms of this policy.
2. Who We Are
Ikigai Sports is an organization focused on student, athlete and business developmentthrough mentoring from our highly experienced mentors. We value trust, transparency, and privacy.
3. What Personal Information We Collect
When you interact with us via our website, forms, or emails, we may collect the following personal information:
– Full Name
– Email Address
– Phone Number
– Age or Date of Birth
– Physical Address
– Health or Fitness Information
– Website usage data
4. How We Use Your Information
We process personal information only for legitimate, clear purposes, including:
– Registering athletes or clients for training programmes or workshops
– Responding to enquiries or messages
– Managing appointments, bookings, or schedules
– Processing payments and invoicing
– Improving our website and user experience
– Meeting legal and contractual obligations
5. Sharing of Personal Information
We do not sell your personal information. We may share data with:
– Trusted service providers who help operate our site or services
– Legal authorities, if required under law or regulation
– Partners, collaborators, or institutions
All third parties are POPIA-compliant or contractually bound to protect your information.
6. Your Rights Under POPIA
As a data subject, you have the right to:
– Access your personal information held by us
– Request corrections to your information
– Object to processing or request deletion of your data
– Withdraw consent at any time
– Lodge a complaint with the Information Regulator of South Africa
Contact the Information Regulator at https://www.justice.gov.za/inforeg/
7. Data Security
We use secure servers, SSL encryption, and restricted access controls to protect your personal information. Despite these efforts, no system is 100% secure, and you use the site at your own risk.
8. Cookies & Tracking
Our website may use cookies to improve your browsing experience, monitor traffic, and analyze site usage. You can disable cookies in your browser settings.
9. Data Retention
We retain personal information only for as long as it is necessary to fulfil the purposes described above or as required by law. After that, data is securely deleted or anonymised.
10. International Transfers
We may store or process information using international service providers. In such cases, we ensure appropriate safeguards are in place as required by POPIA.
11. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies individually.
12. Changes to This Policy
We may update this policy occasionally to reflect changes in law, technology, or our operations. Please check this page regularly for updates.
13. Contact Us
If you have any questions, complaints, or requests regarding your personal information, please contact us at:
Ikigai Sports
📍 Cape Town, South Africa
📧 Email: zncube@ikigai-hq.com
📞 Phone: 072 906 0263
🌐 Website: https://ikigai-hq.com
